- Burlingame, J., & Blaschko, T. M. (2010). Assessment tools for recreational therapy and related fields. Idyll Arbor.
- Caruana, A., Ramasashan, B. & Krentler, K. A. (2004). Corporate reputation, customer satisfaction & customer loyalty: What is the relationship? In H. E. Spotts (Ed.), Proceedings: Developments in marketing science (27) 301. Coral Gables, FL: Academy of Marketing Science.
- Chun, R. (2005). Corporate reputation: Meaning and measurement. International Journal of Management Review,7(2), 91-109.
- Davari, A., & Rezazadeh, A. (2013). Structural equations modeling with PLS software. Tehran: Jahad University Press (Persian).
- Davies, G., Chun, R., Da Silva, R. V., & Roper, S. (2002). Corporate reputation and competitiveness. London: Routledge.
- De Knop, P., Van Hoecke, J., & De Bosscher, V. (2004). Quality management in sports clubs. Sport Management Review, 7, 57-77.
- Dowling, G. (2001). Creating corporate reputations: Identity, image and performance. Oxford: Oxford University Press.
- Fillis, I. (2003). Image, reputation and identity issues in the arts and crafts organization. Corporate Reputation Review, 6, 239-51.
- Filo, K., Funk, D. C., & Alexandris, K. (2008). Exploring the role of brand trust in the relationship between brand associations and brand loyalty in sport and fitness. International Journal of Sport Management and Marketing, 3(1), 39-57.
- Fombrun, C. J. (1996). Reputation: Realizing value from the corporate image. Boston, MA: Harvard Business School Press.
- Fombrun, C. J., Gardberg, N. A., & Sever, J. W. (2000). The reputation quotient: A multi-stakeholder measure of corporate reputation. The Journal of Brand Management, 7(4), 241–55.
- Fombrun, C. J., & Shanley, M. (1990). What’s in a name: Reputation building and corporate strategy. Academy of Management Journal, 33, 233–58.
- Gotsi, M., & Wilson, A. M. (2001). Corporate reputation management: Living the brand. Management Decision, 39(2), 99–104.
- Groenland, E. A. G. (2002). Qualitative research to validate the RQdimensions. Corporate Reputation Review, 4(4), 309–15.
- Hong, S. Y., & Yang, S. (2009). Effects of reputation, relational satisfaction, and customer-company identification on positive word-of-mouth intentions. Journal of Public Relations Research, 21, 381-403.
- Jang, W., Jae Ko, Y., & Chan-Olmsted, S. M. (2015). Spectator-based sports team reputation: scale development and validation. International Journal of Sports Marketing and Sponsorship, 16(3), 52-72.
- Keh, H. T., & Xie, Y. (2009). Corporate reputation and customer behavioral intentions: The roles of trust, identification and commitment. Industrial Marketing Management, 18, 732-42.
- Kim, K. T., Kwak, D. H., & Kim, Y. K. (2010). The impact of cause-related marketing (CRM) in spectator sport. Journal of management & organization, 16(04), 515-27.
- Stall-Meadows, C., & Davey, A. (2013). Green marketing of apparel: Consumers' price sensitivity to environmental marketing claims. Journal of Global Fashion Marketing, 4(1), 33-43.
- Kline, P. (1994). An easy guide to factor analysis. London: Routledge.
- Page, G., & Fearn, H. (2005). Corporate reputation: What do consumer really care about? Journal of Advertising Research, 45,305-13.
- Parent, M. M., & Foreman, P. O. (2007). Organizational image and identity management in large-scale sporting event. Journal of Sport Management, 21, 15-41.
- Roberts, P. W., & Dowling, G. R. (2002). Corporate reputation and sustained superior financial performance. Strategic Management Journal, 23(12), 1077–93.
- Rose, C., & Thomsen, S. (2004). The impact of corporate reputation on performance: Some Danish evidence. European Management Journal, 22(2), 201-10.
- Sartore-Baldwin, M. L., & Walker, M. (2011). The process of organizational identity: What are the roles of social responsiveness, organizational image, and identification? Journal of Sport Management, 7, 489-505.
- Shruti, M. (2015). Relationship of customer based corporate reputation and customer perceived value-A case of automobile sector. International Journal of Computing and Corporate Research, 5(1), 1-11
- Walker, K. (2010). A systematic review of the corporate reputation literature: Definition, measurement, and theory. Corporate Reputation Review, 12, 357-78.
- Walker, M., & Kent. A. (2009). Do fans care? Assessing the influence of corporate social responsibility on consumer attitudes in the sport industry. Journal of Sport Management, 43, 743–69.
- Walsh, G., & Beatty, S. (2007). Customer-based corporate reputation of a service firm: Scale development and validation. Journal of the Academy and Marketing Science, 35, 127-43.
- Walsh, G., Beatty, S. E., & Shiu, E. M. (2009). The customer-based corporate reputation scale: Replication and short form. Journal of Business Research, 62(10), 924-30.
- Walsh, G., Mitchell, V. W., Jackson, P. R., & Beatty, S. E. (2009). Examining the antecedents and consequences of corporate reputation: A customer perspective. British Journal of Management, 20(2), 187-203.
- Wang, Y., Lo, H. P., & Hui, Y. V. (2003). The antecedents of service quality and product quality and their influence on bank reputation: Evidence from the banking industry in China. Managing Service Quality, 13(1), 72–83.
|